We’re betting this won't come as a surprise, given the news coverage, but we wanted to let you know how Pakt is being impacted by supply chain issues that are affecting retailers all over the country.
Most retailers are facing some unique challenges this year as far as supply chain goes. From port congestion, shipping container shortages, border controls, to truck driver shortages, the entire industry is feeling the squeeze and bottlenecks are backing everything up. As we mentioned in a previous message, there are quite a few Pakt products currently in production, however our manufacturing partners located in Vietnam had to shut-down temporarily due to a resurgence of COVID.
We know this makes for an uncertain holiday shopping season, but we are working behind the scenes, doing everything we can to produce Pakt products as quickly as possible while prioritizing the health and safe conditions for all involved.
We don’t want to rush you, but like other retailers, our inventory is limited and will likely move faster during the busy holiday season. So if you have something you are interested in now, it's best to order as early as possible. If something you had your eye on is out of stock, please sign up to get notified – we’ll keep you updated along the way as we move closer to the end of production, and hit you up as soon as it’s available. As an alternative, Pakt gift cards are available here.
Holiday Shipping Timelines
Holiday Returns Policy
To help make your holiday giving a little easier, we're also extending our return policy. Any items shipped between October 14th and December 25th of this year may be returned until January 31, 2022. If you have any questions, please don’t hesitate to reach out to us! Our awesome community support team (hey Elizabeth & Melissa!) is on standby.
What's in the works
We’re working hard on getting these Pakt products in stock. Here’s what’s cookin, and when you can expect them to be available to order. Please note that these estimates account for production and shipment to our fulfillment partners. Sign up to get restock notifications on the product page that you’re interested in!